Sales Support

It is important to us that you have an easy, fast and safe shopping experience whenever you turn to The Guitar Fabrik sales support team here in the UK.

If anything does not let you enjoy your time browsing "chez nous", please let us know by email: info@theguitarfabrik.com. You can also contact the guitar fabrik directly with any shopping enquiry.

Need Guitar Order Help?

If you have an issue placing an order and need guitar kit purchase support, please write to us at info@theguitarfabrik.com with the following details:

  • Your full name
  • Your UK delivery address
  • Your telephone number
  • The item(s) you would like to purchase

We will create an order on your behalf and send you a payment link (via PayPal or bank transfer), with prices in £ (VAT included). Your order is dispatched from our UK warehouse, with free UK delivery on orders over £210.

Once your order is confirmed, our guitar kit order guide walks you through the next steps. For help with assembly and building your kit, see our guitar kit builder support.

Thank you!